Available for Remote & Freelance

Syed Toufeeq

AI/GenAI Technical Lead · Full Stack Architect

8+ years building intelligent automation, conversational AI, and enterprise-grade LLM applications. Specialised in Azure OpenAI, LangChain, RAG pipelines, and Kore.ai — delivering production-ready AI solutions at scale.

View My Work Let's Talk
8+
Years exp.
3M+
Traffic events
500K+
User interactions
10+
Devs mentored
Open to opportunities
🌐
RemoteGlobal · Any timezone
⚡
Freelance / ContractProject-based · Hourly
🏢
Full-timeSenior / Lead roles
📍 Hyderabad, India  ·  IST (UTC +5:30)
About Me

Building AI that works in the real world

I'm a Technical Lead specialising in Generative AI, Conversational AI, and Full Stack development. With over 8 years of hands-on engineering experience, I've designed and deployed systems that handle millions of real interactions across banking, logistics, aviation, and enterprise verticals.

I combine deep technical expertise — LLMs, RAG, vector search, MLOps — with architectural thinking and the leadership to guide teams from prototype to production.

"Recognised for building multi-lingual GenAI chatbots serving 500K+ customer interactions and leading enterprise AI deployments across UAE, US, and Indian markets."

Whether it's a greenfield AI platform, an IVR modernisation, or embedding intelligence into existing enterprise workflows — I build solutions that are reliable, scalable, and measurably impactful.

🇬🇧 English Intro 🇮🇳 Hindi Intro
Technical Skills

Core expertise

A cross-functional stack spanning AI/ML research to production deployment

🤖
Generative AI & LLMs
Azure OpenAILangChainRAGPrompt EngineeringFine-tuningFAISSPineconeLangGraph
💬
Conversational AI
Kore.aiVXML/IVRDialogflowRasaBotpressChatbot ArchitectureCCAI
☁️
Cloud & MLOps
Azure ML StudioAzure Data LakeAWSDockerKubernetesCI/CD for ML
🧠
Data Science & ML
PythonPandasNumPyScikit-learnTensorFlowPyTorch
⚙️
Backend & Full Stack
Node.jsExpress.jsPython/FastAPIAngularReactNext.jsMongoDBREST APIs
🔧
DevOps & Tools
GitJenkinsPostmanJIRAVS CodeMicroservices
Experience

Career history

8+ years across product companies, consulting, and AI startups

Technical Lead – Chatbot & GenAI Solutions
Feb 2025 – Present
AeroByte Innovation Pvt Ltd · Hyderabad
  • Leading design and deployment of GenAI-powered assistants using Azure OpenAI, LangChain, and RAG frameworks
  • Architected LLM fine-tuning workflows and data pipelines for enterprise clients
  • Deployed conversational AI on Azure cloud with Docker/Kubernetes containerised microservices
  • Mentoring team on prompt optimisation, responsible AI, and secure deployment practices
Module Lead – Chatbot & AI Integration
Aug 2023 – Jan 2025
Mphasis Ltd · Hyderabad
  • Led AI-driven banking chatbots and virtual assistants using Kore.ai, VXML, IVR, OpenAI APIs, and Node.js
  • Designed RAG pipelines integrating Azure Cognitive Search and FAISS vector databases
  • Built feature stores and data ingestion systems for ML workflows in collaboration with data science teams
Module Lead – Full Stack & AI Developer
Apr 2021 – Jun 2023
LTI Mindtree Ltd · Hyderabad
  • Delivered full-stack AI-enabled web applications integrating ML microservices for intelligent automation
  • Improved model deployment speed by 40% via optimised CI/CD and container orchestration on Azure
Software Engineer – AI & Web Systems
Apr 2020 – Mar 2021
Delhivery Pvt Ltd · Hyderabad
  • Built IVR and chatbot systems using Dialogflow and Node.js for Alaska Airlines and logistics platforms
  • Modernised legacy IVR systems into conversational AI flows with analytics dashboards
Full Stack Developer
2017 – 2019
Jazeera Technologies & Charan Web Technologies
  • Developed scalable single-page applications with Angular, React, and Node.js for enterprise and B2B clients
Selected Projects

Production highlights

Enterprise AI systems delivered at scale, plus independent builds

AI-Powered Investor Intelligence Platform dashboard
📊
AI/RAG
AI-Powered Investor Intelligence Platform
Solo-built GenAI backend (FastAPI, Python 3.12) that ingests investor annual reports, extracts KPIs via Azure OpenAI, and grounds a RAG chatbot on Azure AI Search — the same Azure-native RAG stack used in client delivery, with PostgreSQL KPI storage and Docker/AKS/ACR deployment.
Azure-native RAGAKS Deployed
FastAPIAzure OpenAIAzure AI SearchPostgreSQLDocker/AKS
🔗 View on GitHub
AeroSocial Agent landing page
📱
SaaS
AeroSocial Agent — AI Social Media Co-Pilot
Next.js SaaS for AI-assisted social media management across 15 platforms — Clerk auth, Neon Postgres + Drizzle ORM, BullMQ/Redis job queue for scheduled posting, and Gemini-powered auto-reply rules with comment-event tracking. Core architecture is built; dashboard UI is in active development.
15 PlatformsAI Auto-Reply
Next.jsClerkDrizzle/PostgresBullMQGemini
🔗 Visit Live Site
Smart Grocery Assistant app
🛒
Angular/AI
Smart Grocery Assistant
AI-powered grocery planning app built on Angular 20 (signals, new control-flow syntax) with Google Genkit + Vertex AI generating intelligent item suggestions — built hands-on to stay current with Angular's latest patterns alongside an AI service layer.
Angular 20Genkit + Vertex AI
Angular 20SignalsGenkitVertex AI
🎬
Generative Media
Pixovid — AI Video & Image Generation Platform
Generative-media SaaS (Turborepo monorepo) for text-to-video, text-to-image and face-swap. React/Vite frontend, Express + Prisma backend, Postgres, MinIO object storage, generation routed through OpenRouter, with a self-hosted FaceFusion service for face-swap.
Video GenFace Swap
React/ViteExpressPrismaMinIOFaceFusion
🎫
Enterprise
Case Management Support Ticket System
Large-scale Node.js + Angular case management platform integrated with Kore.ai, handling multi-channel support (web, WhatsApp, voice) with real-time notifications and priority workflows at 3M+ traffic events.
3M+ traffic eventsMulti-channel
Kore.aiNode.jsAngularRAG/PythonAzure AI
🏦
Banking
Mashreq Noon – UAE Banking Chatbot
Multilingual conversational banking assistant for UAE's Mashreq Bank with intent-based routing, contextual LLM responses, and RAG pipelines integrated with Azure AI for intelligent customer support.
MultilingualUAE Banking
Kore.aiNode.jsPython/RAGAzure AI
✈️
Aviation
Alaska Airlines IVR Modernisation
Designed an AI-driven IVR replacement using Kore.ai and Node.js, transforming legacy DTMF IVR systems into natural human-like conversational flows with full analytics dashboards.
Legacy IVR replacedAnalytics built
Kore.aiVXMLNode.jsAnalytics
🛠️
AI/RAG
PDS – ProActive Dealer Services Chatbot
Architected a RAG chatbot with Python, Rasa, and Botpress integrated with customer service dashboards and AWS microservices for automotive dealer support automation.
RAG ArchitectureAWS Microservices
PythonRasaBotpressAWS
⛽
Cloud App
Golden Petrol Web Application
Designed and deployed a multilingual service application for the petrol/fuel sector using Angular 19, Node.js, and MongoDB, hosted on AWS infrastructure.
Multilingual UIAWS Deployed
Angular 19Node.jsMongoDBAWS
▶ Watch Demo
🎨
Automotive
Dweep Tinting Solution
End-to-end web platform for an automotive window tinting business — service listings, booking management, customer portal, and admin dashboard for order tracking and operations.
Service BookingAdmin Dashboard
AngularNode.jsMongoDBREST APIs
🔗 Visit Live Site
🏭
B2B Platform
L&T SuFin – B2B E-commerce Platform
Contributed to L&T's SuFin platform — a large-scale B2B marketplace enabling Indian businesses to buy, sell, and trade credit. Built features for product catalogue, credit management, and seller onboarding flows.
L&T GroupB2B IndiaCredit Trading
ReactNode.jsMicroservicesREST APIsMongoDB
🔗 Visit Live Site
🎙️
Voice AI
Trip Seva Audio ChatBot – AeroByte Innovations
AI-powered audio chatbot for travel assistance built by AeroByte Innovations — enabling voice-based trip planning, bookings, and real-time travel support using conversational AI and LLM integration.
Voice AITravel DomainAeroByte
Azure OpenAIKore.aiNode.jsPythonRAG
▶ Watch Demo 🎥 AI Video ChatBot
⚙️
Automation
n8n Workflow Email Automation
Built a complete email automation workflow using n8n — triggering, filtering, and sending personalised emails at scale for business outreach and CRM integration.
Zero-code workflowEmail Automation
n8nSMTPWebhooksCRM Integration
▶ Watch Demo
📧
Cold Outreach
n8n Sequential Cold Email Marketing Flow
Designed a multi-step sequential cold email marketing pipeline in n8n — automating follow-ups, personalisation, and tracking for B2B lead generation campaigns.
Sequential flowsB2B Outreach
n8nEmail SequencesLead GenAutomation
▶ Watch Demo
Certifications

Learning & credentials

IBM, Microsoft, and DeepLearning.AI certifications in AI, RAG, and cloud

🏅
Develop Generative AI Applications
IBM
Completed
🏅
Build RAG Applications
IBM
Completed
🏅
Vector Databases for RAG
IBM
Completed
🏅
Advanced RAG with Vector Databases
IBM
Completed
🏅
Build Multimodal GenAI Applications
IBM
Completed
⏳
Agentic AI with LangChain & LangGraph
IBM
In Progress
☁️
Azure AI Engineer Associate
Microsoft
In Progress
📊
Azure Data Scientist Associate
Microsoft
In Progress
🧠
Generative AI with LLMs
Coursera · DeepLearning.AI
In Progress
Contact

Let's work together

Available for remote roles, freelance contracts, and senior full-time positions globally

📧
Email
b4u2toufeeq@gmail.com
📱
Phone / WhatsApp
+91 6301150600
📍
Location
Hyderabad, India · Remote-ready
🕐
Timezone
IST (UTC +5:30) · Flexible hours
Work preferences
Notice period
Immediate
Work type
Remote / Hybrid
Roles
Senior / Lead
Domains
AI · GenAI · Full Stack
Open to opportunities in
GenAI Engineer AI Architect LLM Developer Chatbot Lead Full Stack Lead RAG Specialist Freelance Contract AI Consulting